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ATM Procedures
Please note that the PNC Bank is installing new "Drive-through" ATMs. Customers will be able to withdraw cash without leaving their vehicles. To enable customers to use this new facility, the following procedures have been drawn up. Please read the procedure that applies to your own circumstances (I.e. MALE or FEMALE) and remember them when you use the machine for the first time. MALE PROCEDURE 1 Drive up to the cash machine. 2 Put down your car window. 3 Insert card into machine and enter PIN. 4 Enter amount of cash required and withdraw. 5 Retrieve card, cash and receipt. 6 Put window up. 7 Drive off. FEMALE PROCEDURE 1 Drive up to cash machine. 2 Reverse back the required amount to align car window to machine. 3 Set parking brake and put the window down. 4 Find purse and dump all contents on to passenger seat to locate card. 5 Turn the radio down. 6 Attempt to insert card into machine. 7 Reaching as far as possible, attempt to insert card into machine. 8 Open car door to allow easier access to machine due to its excessive distance from the car. 9 Insert card. 10 Re-insert card the right way up. 11 Dig through purse to find diary with your PIN written on the inside back page. 12 Enter PIN. 13 Press cancel and re-enter correct PIN. 14 Enter amount of cash required. 15 Check make up in rear view mirror. 16 Retrieve cash and receipt. 17 Empty purse again to locate wallet and place cash inside. 18 Place receipt in back of checkbook. 19 Re-check make-up. 20 Drive forward 2 feet. 21 Reverse back to cash machine. 22 Retrieve card. 23 Re-empty purse, locate card holder, and place card into the slot provided. 24 Give appropriate one-fingered hand signal to irate male drivers queuing behind. 24 Restart stalled engine and pull off. 25 Drive for 2 to 3 miles. 26 Release Parking Brake. |